Getting around Orange County can be challenging for anyone, but for individuals who need a little extra help, it can feel nearly impossible. Whether you are an older adult, recovering from surgery, managing a medical condition, or living with mobility challenges, Onward is here to help. We offer a specialized transportation service known as a Companion Ride, providing not just a ride, but personalized, supportive care throughout your entire journey.
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Onward’s Companion Ride service was designed specifically for those who need more than a simple curbside pickup. Our trained Companion Drivers provide Assisted Door-Through-Door™ transportation, which means we help you from your doorstep to the car, accompany you during your ride, and escort you through the door of your destination.
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If you’re in Orange County and looking for safe, reliable transportation that treats you with dignity, compassion, and professionalism, Onward’s Companion Ride service is the solution you’ve been looking for.
Orange County is known for its beautiful coastal towns, suburban neighborhoods, and thriving communities. Yet despite its amenities, public transportation options across the region remain limited. Many residents—particularly seniors, individuals recovering from health issues, or those living with mobility challenges—find themselves unable to get where they need to go without help.
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Traditional rideshare services like Uber or Lyft typically offer curb-to-curb service, which means drivers wait in their vehicles and provide little to no assistance. But what if you need help getting down your front steps, into a car, or to your medical appointment? That’s where Onward’s Companion Ride service comes in.
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When you choose Onward in Orange County, you can expect:
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A trained Companion Driver who meets you at your door and assists with anything you need to prepare for your outing, including help with jackets, shoes, and mobility aids.
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Physical assistance and guidance as you navigate stairs, ramps, curbs, or other obstacles.
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Folding and storage of walkers or lightweight wheelchairs.
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Door-Through-Door support, where your driver walks you safely through the door of your destination.
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Personalized care that prioritizes your safety, comfort, and dignity.
Whether you’re traveling to a doctor’s appointment, visiting friends, or running errands, Onward’s Companion Ride service helps you move forward with confidence.
SERVING ORANGE COUNTY COMMUNITIES
Onward provides Companion Rides to residents across Orange County, including but not limited to:
Anaheim • Santa Ana • Irvine • Huntington Beach • Newport Beach • Garden Grove • Fullerton • Laguna Beach • Laguna Niguel • Mission Viejo • Tustin • Yorba Linda • Dana Point • San Clemente • Lake Forest • Aliso Viejo
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Whether you live in a senior community, apartment complex, or private home, your Companion Driver will meet you at your location, provide support as needed, and ensure you reach your destination safely.
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At Onward, we are proud to serve Orange County and its surrounding areas. Please refer to the map below for our service area.
DESIGNED FOR HEALTHCARE
TRANSPORTATION NEEDS
One of the most common reasons our clients request Companion Rides is for medical transportation. In Orange County, world-class healthcare providers such as Hoag Hospital, UCI Medical Center, Kaiser Permanente, and various private practices provide critical care—but reaching these facilities can be difficult without assistance.
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Our service is ideal for:
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Dialysis appointments
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Chemotherapy and radiation treatments
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Physical therapy and rehabilitation sessions
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Outpatient surgeries and post-surgical follow-up visits
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Routine checkups and medical consultations
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Pharmacy trips for prescription pick-ups
Your Companion Driver ensures you’re not only transported to your appointment but supported every step of the way. You can rest assured knowing someone will help you inside, check in with you, and wait until you’re safely settled.
FREQUENTLY ASKED QUESTIONS
WHY CHOOSE ONWARD FOR YOUR TRANSPORTATION NEEDS IN ORANGE COUNTY?
Choosing Onward means choosing independence, comfort, and dignity. Our Companion Ride service is tailored to individuals who want more than just transportation—they want understanding, patience, and a service that meets them where they are.
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When you ride with Onward, you can expect:
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A driver who knows your name and greets you at your door.
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Support getting ready for your trip, including help with jackets, bags, or mobility devices.
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Careful guidance as you navigate stairs, curbs, or uneven terrain.
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Safe, secure, and comfortable transportation in a clean vehicle.
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Help folding and storing walkers or lightweight wheelchairs.
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Escort through the doors of your destination, ensuring you’re safely settled before your driver departs.
This is more than a ride. It’s peace of mind for you and your loved ones.
Whether you’re heading to a critical medical appointment at UCI Medical Center, visiting your favorite cafe in Laguna Beach, or attending a family gathering in Anaheim, Onward is here to support your journey.
READY TO REQUEST A COMPANION RIDE
IN ORANGE COUNTY?
If you’re ready to experience the difference Onward can make in your life, we’re ready to help. Whether you need a one-time trip or ongoing transportation services, Onward’s Companion Rides are available to help you stay connected, cared for, and independent.
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To schedule your ride:
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Download the Onward Rider app from your smartphone’s app store.
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Visit our website to manage your account and book online.
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Call our Concierge Team at 800-700-4797 to speak directly with a representative.
With Onward, every ride is more than a trip—it’s a relationship built on care, respect, and professionalism.
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Let us help you move forward. Schedule your Companion Ride today and discover why so many people in Orange County trust Onward for their supportive transportation needs.