Personalized Assistance: Your Companion Driver will meet you at your door and help you safely navigate into the vehicle. Companion Drivers are trained to avoid fall risks and navigate stairs and curbs. If you use a foldable mobility device for support, your Companion Driver will offer to steady the device while you stand and pivot into the vehicle, supporting you with an arm as you enter. Real-Time Updates: Configurable notifications are available for riders and caregivers. Choose from Text, Email, and IVR phone calls. You may also follow along with live location tracking for every trip. Reliable Service, Consistent Drivers: Ride with familiar faces to build trust and comfort. Add your favorite Companion Drivers to your profile to increase the chances of being matched with them on future trips! Vetted Professionals: All Companion Drivers are FTAM, CMS, and PACE-compliant drivers. This means that they undergo routine drug, alcohol, driving, and background checks, maintain CPR/First Aid certifications, and more to ensure you're in safe, capable hands. Trained Drivers: Companion Drivers complete numerous training programs, including Fall avoidance, safe transfer procedures, mobility device usage, HIPAA, Elder Abuse avoidance, and more. Flexible Trip Options: Choose from one-way, round-trip, or wait-and-return trips. Wait-and-return trips reserve the same driver for both legs of a trip and are designed to support riders with early-stage dementia or Alzheimer’s. *Wait-and-return trips are not available in all markets.   Medical Appointment Drop off and Pick Up: Companion Drivers are trained to execute a Door-Through-Door service and go through the doors of a facility to the point of check-in. Companion Drivers will not go past the point of check-in. If you have undergone light anesthesia and are ready to go home but cannot drive, a Companion Driver may meet you at the check-out desk and provide assistance into the vehicle and throughout the remainder of the trip.