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Our Impact
75%
Reduction in Clinic
No Shows
110%
increase in discharges before noon for patients leaving via NEMT
95%
Reduction in Transportation Coordination Time
Building Transportation Ecosystems
Transportation systems are dynamic, multifaceted, complex operations. They require expert coordination, skilled operators, a multitude of training, seasoned management, and much more to ensure smooth, on-time delivery.
The average American Health system runs hundreds of transports every day, while transit agencies frequently operate thousands. Needless to say, a good system is important.
We bring a holistic approach to transportation infrastructure to our projects, and we call our approach: transportation ecosystem development. We deploy our proprietary transportation ordering and management software to create simple tools for end users and build reliable networks of transportation partners to support the software.
Our Companion Rides create an in-between level of transport, giving riders and patients who aren’t a good fit for higher levels of transportation a lower-cost alternative, while simultaneously relieving pressure on those higher levels of transport.
The numbers speak for themselves.
Technology that Builds Caregiver Trust
Transportation is the #1 caregiving responsibility in America. Scheduling, coordinating, driving, picking up, calling to confirm arrival or departure. We get it - it’s a lot. Onward profiles are designed with caregivers in mind. Complete with rider preferences, notes, configurable notifications, and payment options, Onward is designing technology that reduces the burden of transportation on caregivers.
Some of Our Partners
Reliable Transportation for Every Journey
We developed Companion Rides, our assisted door-through-door rideshare service, because safe, reliable assisted transportation is important as our communities age. Whether you need a ride to an appointment, a trip to see friends and family, or an extra hand with your groceries, Companion Rides is here to help.
We’re on a mission to Nurture Community Health: one ride, one visit, and one outing at a time, bringing equitable access to assisted rides and removing transportation as a barrier to life.
Who We Serve
Order, track and manage all healthcare transportation with one simple tool.
Consolidated Ordering
Order any type of healthcare transportation online from one place
Preferred Vendors
Add your preferred transport partners or choose from our vetted partners
Peace of Mind
Receive trip status alerts when a ride is ready or has safely arrived
Compassionate Drivers, Thoughtful Support
We call our drivers Companion Drivers because they do so much more than just drive. Companion Drivers are companions first, drivers second. That means they are supporting riders from the moment they’re greeted at the door, providing assistance down the stairs, navigating the curb, stabilizing the wheelchair, and helping riders safely enter or exit a vehicle. Companion Drivers assist riders during every step of the journey and are trained to deliver what we call “Door-Through-Door” assistance.
Coordinate the most appropriate level of transportation base on your patient’s condition
Save Money
Learn how rightsizing patient transportation can reduce over reliance on higher levels of transport and save money
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Save Time
Coordinate door-through-door transportation in less than two minutes
UCSF Health decreased transportation ordering time from 40 minutes to 88 seconds. What could your team do with all of that time?
Integrate your EHR to seamless communicate across departments
Improve discharge before noon and throughput goals by integrating transportation planning early.
Collaborate Efficiently
Stay Informed
Keep Teams, Patients and Caregivers informed with real time ride notifications.
Know when rides have arrived, or where a patient is along their journey
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