Onward's response to Coronavirus: Safety is always Onward's top priority. Read more about our increased safety requirements for rides and our at-home delivery options.
Compassionate assistance for those who need it
Our trained drivers offer assisted rides and deliveries to seniors and patients.
We strive for 100% satisfaction
The best assisted transportation option for seniors, caregivers, and patients.
Senior Transportation
Seniors can regain freedom. Whether it's grocery shopping or just lunch with a friend, we'll get you there and back safely, reliably and affordably.
Medical Transportation
Get scheduled, reliable transportation to your medical appointments. We'll wait for you in the waiting room and bring you home safely and comfortably.
Deliveries
Get your groceries or prescriptions delivered from any store, or several, while getting updates from your driver along the way.
You're in good hands
Onward's Drivers are Amazing
Onward's drivers all have a passion for helping older adults. We are highly selective of our drivers, with only 12% of applicants getting hired. Each go through a comprehensive vetting, background check and a thorough on-boarding process.
Lynn H
In college Lynn took up flying and then went into a career training airline personnel. After she and her husband moved to California, she "retired" to care for her two daughters. Volunteering at her church and working at the theatre kept her busy during the school years. When Lynn's father was diagnosed with terminal cancer, she cared for him during the last months of his life. Years later, Lynn brought her mother from Minnesota following a heart attack and cared for her for four years. Seeing firsthand the impact of home care, Lynn is a strong advocate for seniors staying where they can thrive and wants to dedicate her time to make it possible.
Joseph H
Joseph lives in the Oakland/Berkeley area and has lived in the East Bay area his whole life. Years ago, he worked in manufacturing, and then in printing. More recently he has worked in an office and customer service environment. He likes to play with his grandkids, read, listen to music and take SF Bay Area day trips. His favorite hobbies include music, singing and backyard birding.
Taneisha T
Taneisha was born and raised in Oakland and currently lives in Hayward. She decided to become an Onward driver because of her close relationships with her grandparents and desire to help the Senior community get safely to and from their destinations. Taneisha is a mother of a 16 year old daughter and 14 year old son whom has autism. Motivated by her children, she found herself working with special needs children and teenagers in the Hayward school district. Taneisha is currently returning back to college to pursue her bachelors degree and in her free time she enjoys reading, coloring, going to the movies and relaxing.
Phyllis V
Phyllis retired in 2015 from work as a paralegal for a public agency law firm. Phyllis lives in the hills of the east bay in the San Francisco Bay Area. She likes to read and gather with friends in her spare time. Phyllis also volunteers for a non-profit that provides music therapy for people with developmental disabilities and delivers meals to seniors through Meals on Wheels. She looks forward to spending more time with seniors in the east bay.
Boris F
Calling San Rafael home, Boris is an an accountant by trade but recently retired at the end of 2018. Boris is passionate about helping other senior people to get mobile, enjoy their life, meet other people and simply get to medical appointments or help with grocery shopping. He helped his parents in-law who had many health issues until they both passed away and is currently helping his mother who is almost 90 yeas old and living in a senior community center close by in Marin.
Erica L
Erica has lived in the Bay Area all her life, born in San Jose and currently lives in Pittsburg. She enjoys spending time with her Frenchie dog named Bagel. She has previously worked in a school district and as a caregiver for her grandparents. She enjoys helping people in her spare time with whatever they may need!
Rob M
Rob was born and raised in Auckland, New Zealand where the grass is greener and there is never a shortage of sheep! Rob has deep Polynesian roots which naturally come with a love and respect for the elderly. He has worked as a home care aide for the last four years and enjoys being able to help his clients maximize their quality of life. He’s a true family man and loves to make people smile!
Prichya Z
Prichya has a Masters of Economics and worked for the Canadian government for 22 years before moving to San Francisco. Now that she's retired, she joined Onward because she finds it rewarding to spend time with seniors, having taken care of both her parents and her in-laws. She also volunteers for Food Runners, delivering excess food to neighborhood programs.
Eugene P
Formerly a computer programer, Eugene is now semi-retired. When not helping taking care of his wife, he spends his time reading and as a book editor.
Safety First
Safety will always be our highest priority. We've built it into every step of the journey. If we didn't feel comfortable letting our family ride with Onward, we wouldn't let you and your family either.
How Onward Works
Step One
Schedule transportation that meets your needs.
Schedule a ride through our app, the website or by calling us. Include any specific requests like help unpacking the groceries, or how to get to the front door. We'll let you request your favorite driver and give you an estimate of the ride cost.
Step Two
Your driver will pick you up, and be there to assist you throughout your trip.
Your driver will meet you at your front door, help you into the vehicle, take you wherever you want, assist you along the way, and if you'd like, wait for you and bring you back home. Door-to-door, white glove service.
Step Three
Schedule your next trip.
Payment is conveniently deducted from your credit card. Using our mobile app, the website or phone you can schedule your next trip and get the same driver if you'd like.
Affordable Pricing
Starting at $35/hour + $1.50/mile
Assistance the entire time. Unlimited stops. Up to 3 passengers.
View Full Pricing DetailsA Shared Mission
We are honored to work with some other great organizations who share our mission. Here are a few of our partners:
Customer Reviews - Average: 4.9
Mary Lahti
This was my first time using Onward Rides. I had been looking for an affordable and trusting option to do more than just door to door as my brother does not have any care and I am long distance. I highly recommend Onward Rides. The customer service from the phone was courteous, professional and put me at ease with my questions. I received confirmation of the ride and a bio and phone number of the driver. I also received updates regarding pick up and drop off of my brother. My brother felt completely comfortable with the driver (Bill) and said he was excellent, which is saying a lot coming from him. Bill was on time, careful and slow in walking him to the doctor office, waited for him, guided him to the pharmacy and took him home -- all safely and in good hands. We certainly will be using this service again. It is so refreshing to have a sense of trust and care with a company, especially when I am such a distance and worry. Thank you so much.
BIRUTA SEREDA
MATT THOMAS WAS WONDERFUL, VERY PROFESSIONAL.
I WOULD REQUEST MATT AGAIN WHEN NEEDED.
M Khan
Very reassuring to have the ride available from an outpatient procedure after 2 delays adding up to two hours. The driver Prichya is tops!!! I've ridden with her 2x. I HIGHLY recommend this service! Six Stars!
Elaine Shelly
Onward worked diligently to fill my ride request, although I wasn’t able (this time) to give them 24-hour notice. The ride was filled with an interesting and safe driver. I have some holiday shopping to do and will definitely contact them again!
b soliday
I had to leave out of town and began to stress about how to get my mom to and from a very important appointment for her oxygen. I came across onward and am really so happy I did. The process to sign up and book a ride was so easy, I received multiple email communications when I booked, when I was confirmed, when the driver was here and when my mom was safe at home.
Then the magic happened! After the appointment I called to check in, she was gushing about Lou! He came a bit early to ensure he was there on time (amazing), he helped her bring in Garbage cans, and he made her feel so care for (he didn't have to). Lou, Thank You from the bottom of my heart, you turned a stressful situation because I couldn't be there into a joy. I more than HIGHLY recommend Onward!
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