Onward’s signature service, the Companion Ride, is an assisted ride share transportation option designed for older adults, individuals with disabilities, and anyone who needs extra support while traveling in the Bay Area.
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Our trained Companion Drivers provide hands-on, door-through-door assistance, from helping with jackets or shoes to safely navigating stairs and entering or exiting the vehicle. Every ride is designed to support independence, dignity, and peace of mind — all the way to the rider’s destination.
Companion Drivers provide reliable, supportive transportation for both one-time and recurring medical visits, including dialysis, physical therapy, specialist appointments, and routine checkups across the Bay Area.
Some of our Bay Area Partners
Door-Through-Door Assisted
Transportation in the Bay Area
Hands-On Support from Trained Companion Drivers
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Companion Drivers are specially trained to provide steady physical assistance, extra time, and compassionate support throughout the entire trip — not just the drive itself.
Foldable Wheelchairs and Walkers Welcome
Companion Drivers can assist riders who use foldable walkers or wheelchairs (though mobility devices are not provided), ensuring safe and comfortable transportation for a wide range of mobility needs
How to Request a Companion Ride in the Bay Area
Companion Rides can be scheduled for medical visits, daily errands, or social outings across [Cuyahoga and Hamilton Counties]. Booking is simple and designed for riders, caregivers, and families alike.
[SPECIFIC LOCATION BOOKING INFO]