Reliable Rides for Partners & Communities

Our First Aid & CPR certified drivers make sure your clients get to their destination safely.

A Shared Mission

Like you, we want to provide the best care for those who need extra assistance. Here are a few of our trusted partners:

Why Partner With Onward?

Our mission to offer high quality assistance to anyone who needs it reaches well beyond our individual riders to our partners. Onward provides partners with compassionate drivers who will pick up riders from inside their pickup location and get them safely to their destination.


We have the priviledge of working with several types of partners. We serve everyone from ride brokers providing non-emergency medical transportation (NEMT), senior communities who need rides for their residents, and hospitals, like Kaiser Permanente and Sutter Health, who need to reduce missed appointments.

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Customer Reviews - Average: 4.9

Mary Lahti

Mary Lahti

This was my first time using Onward Rides. I had been looking for an affordable and trusting option to do more than just door to door as my brother does not have any care and I am long distance. I highly recommend Onward Rides. The customer service from the phone was courteous, professional and put me at ease with my questions. I received confirmation of the ride and a bio and phone number of the driver. I also received updates regarding pick up and drop off of my brother. My brother felt completely comfortable with the driver (Bill) and said he was excellent, which is saying a lot coming from him. Bill was on time, careful and slow in walking him to the doctor office, waited for him, guided him to the pharmacy and took him home -- all safely and in good hands. We certainly will be using this service again. It is so refreshing to have a sense of trust and care with a company, especially when I am such a distance and worry. Thank you so much.
September 17th, 2020

BIRUTA SEREDA

BIRUTA SEREDA

MATT THOMAS WAS WONDERFUL, VERY PROFESSIONAL. I WOULD REQUEST MATT AGAIN WHEN NEEDED.
October 21st, 2020

Elaine Shelly

Elaine Shelly

Onward worked diligently to fill my ride request, although I wasn’t able (this time) to give them 24-hour notice. The ride was filled with an interesting and safe driver. I have some holiday shopping to do and will definitely contact them again!
December 7th, 2019

M Khan

M Khan

Very reassuring to have the ride available from an outpatient procedure after 2 delays adding up to two hours. The driver Prichya is tops!!! I've ridden with her 2x. I HIGHLY recommend this service! Six Stars!
July 23rd, 2020

Jim Rudnicki

Jim Rudnicki

Onward solved my need for how to get home after an out patient procedure. They provide that next level of service that the hospitals require. The driver will come into the building to tell the hospital staff they are there to pick you up and meet you back at the exit with the car when they wheel you out. Exactly what both the hospital staff and I needed to ensure I got home safely. I will use again and would recommend to friends.
February 3rd, 2020