Safe, Reliable Senior Transportation

Our compassionate drivers have training on dementia and are CPR & First Aid certified. They can stow your wheelchair or walker and get you safely in the car.

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The Best Senior Transportation Experience

You can expect the best service with Onward. We've thought through every step of senior transportation to make sure you get there safely and reliably.

Best Drivers Around

All of our drivers are highly vetted and highly trained. They must pass a rigorous application process, their car must be thoroughly inspected and they must know CPR and First Aid. Beyond that they are all trained on how to transfer someone in and out of a wheelchair. Most importantly Onward drivers are screened for a true desire to help.

Door-to-Door Service

While other services will pick you up at the curb, Onward will meet you at your door, accompany you to your destination, wait for you and escort you back into your home.

Extra Assistance

Whether it is carrying your groceries at the store and unpacking them once you get home, or capturing notes from your doctor's visit, Onward's drivers go above and beyond.

COVID Safety

Safety is our top priority, so our drivers have increased safety requirements to prevent the spread of coronavirus and keep you healthy.

Round Trip Service

Appointments can take a while, but Onward's drivers will wait for you, so that you don't have to book multiple rides or interact with different drivers.

Flexible Reservations

Whether you're booking a ride for tomorrow, next month, or for every Tuesday and Thursday, Onward is there for you. Reservations can be made via our mobile app, website or by telephone.

Multiple Stops or People

Want to stop at the pharmacy on your way home from the grocery store? No problem. Want to bring a friend along with you to the museum? We've got you covered.

Relationships

Many of our clients build relationships with their drivers over time, as they get to know each other and the specifics of each relationship. That is why we let you request your favorite driver. We can't guarantee you'll get the same person as they might be on vacation or sick, but we'll try our best.

“I had to be picked up at 5:30am, and they made it happen. This is a great service for appointments, airports or whatever you need. They take the extra step in assisting folks in and out of the car, as well as making sure you safely get to your destination.“

-Mary B, from Moraga

How to Book a Ride

Step One
Schedule transportation that meets your needs.
Schedule a ride through our app, the website or by calling us. Include any specific requests like help unpacking the groceries, or how to get to the front door. We'll let you request your favorite driver and give you an estimate of the ride cost.
Step Two
Your driver will pick you up, and be there to assist you throughout your trip.
Your driver will meet you at your front door, help you into the vehicle, take you wherever you want, assist you along the way, and if you'd like, wait for you and bring you back home. Door-to-door, white glove service.
Step Three
Schedule your next trip.
Payment is conveniently deducted from your credit card. Using our mobile app, the website or phone you can schedule your next trip and get the same driver if you'd like.