All of our drivers are highly vetted and highly trained. They must pass a rigorous application process, their car must be thoroughly inspected and they must know CPR and First Aid. Beyond that they are all trained on how to transfer someone in and out of a wheelchair. Most importantly Onward drivers are screened for a true desire to help.
While other services will pick you up at the curb, Onward will meet you at your door, accompany you to your destination, wait for you and escort you back into your home.
Many facilities require an adult to sign you out after you’ve had a procedure. Our drivers can come into the facility, sign you out, and offer you walk you to the car. They will assist you getting in and out of the car and make sure you get you to your destination safely.
Safety is our top priority, so our drivers have increased safety requirements to prevent the spread of coronavirus and keep you healthy.
Appointments can take a while, but Onward's drivers will wait for you, so that you don't have to book multiple rides or interact with different drivers.
Whether you're booking a ride for tomorrow, next month, or for every Tuesday and Thursday, Onward is there for you. Reservations can be made via our mobile app, website or by telephone.