Onward connects all of your transportation ordering through one simple tool.
Order any type of healthcare transportation online
Add your preferred transport partners or choose from our vetted partners
Receive trip status alerts when a ride is ready or has safely arrived.
Modernizing Healthcare Transportation
Order, track and manage all healthcare transportation with one simple tool.
90% Reduction in time spent booking patient transportation
Avoid No Shows
76% Reduction in No Shows using rideshare
Reduce Length of Stay
33% Increase in Discharge Before Noon
68% Decrease in taxi voucher spend
Schedule, review and coordinate all of your transportation online by date or rider. You can even specify a favorite Companion Driver or leave instructions for the ride.
Real-time trip updates let you know where and when a patient’s transportation starts and finishes.
Gain visibility and clarity with real-time utilization metrics by service line and provider.
What’s a Companion Ride?
Companion Rides are a health system ready ride-share alternative for low acuity patients in need of minor physical assistance.
Companion Drivers can provide assistance to patients who are:
Going to and from medical appointments
Elderly and in need of light assistance
Experiencing mild cognitive/mental impairment
Using walkers, canes, crutches, or a foldable wheelchair
Have vision or hearing impairments
Going to or from wound care appointments
Recovering from mild sedation/general anesthesia
Attending radiation oncology
Physical Therapy Rehab patients so long as only light physical assistance is needed
Post-surgery and procedural patients who may need assistance